Privacy Policy of VinayakM

Last updated: 14 May 2026

This Privacy Policy explains how VinayakM collects, uses, stores, protects, and shares personal information when you visit our website, contact us, submit a form, book an appointment, or interact with us through phone, WhatsApp, email, social media, or in person.For the purpose of this Privacy Policy, “VinayakM”, “we”, “us”, or “our” refers to:
VinayakM, third floor, B-23, N Block Market, Greater Kailash 1, New Delhi – 110048.
Phone: +91 95602 02564
Email: info@vinayakm.in
Website: www.vinayakm.in

By using our website or sharing your information with us, you agree to the terms of this Privacy Policy.

1. Information We Collect: We may collect the following types of information:
A. Personal information- This may include: Name, Age, Gender, Mobile number, Email address, Address or locality, Appointment preferences, Any message or query submitted through our website, WhatsApp, email, phone, or other communication channels
B. Health and wellness information: As a clinic providing multidisciplinary care, we may collect information relevant to your consultation, assessment, or care plan, including: Medical history, Current symptoms or concerns, Lifestyle details, Nutrition, sleep, stress, movement, functional health, or wellness-related responses. Assessment scores or form responses submitted on our website. Information shared during consultations with our team. Health-related information is treated as confidential and is used only for appropriate clinical, wellness, administrative, or follow-up purposes.,
C. Website and technical information: When you visit our website, we may automatically collect limited technical information, such as: IP address, Browser type, Device type, Pages visited, Time spent on the website, General location based on browser or device data, Cookies or analytics-related information. This helps us understand website performance, improve user experience, and maintain website security.

2. How We Use Your Information: We may use your information for the following purposes:
To respond to your queries, To schedule, confirm, or manage appointments, To provide clinical, wellness, therapy, nutrition, physiotherapy, yoga, orthopedic, or related services. To assess your needs and suggest suitable services. To maintain patient or client records. To follow up after consultations or assessments. To send appointment reminders or service-related communication. To improve our website, services, and client experience. To maintain safety, security, and quality standards. To comply with applicable legal, regulatory, or professional obligationsc. We do not sell your personal or health information.
3. Consent: By voluntarily submitting your information through our website, forms, phone, WhatsApp, email, social media, or in-person interactions, you consent to the collection and use of your information for the purposes described in this Privacy Policy. You may withdraw your consent by contacting us at info@vinayakm.in. However, withdrawal of consent may affect our ability to provide certain services, respond to queries, maintain records, or continue your care where such information is necessary.
4. Use of Health Assessment Forms and Scores: Our website may include health, wellness, nutrition, lifestyle, or functional assessment forms. These tools are designed to help us understand your baseline health and wellness profile.The results of such assessments are not a substitute for medical diagnosis, emergency care, or direct consultation with a qualified professional. They are intended to support structured evaluation, discussion, and follow-up within the services offered by VinayakM. If you have a medical emergency, you should contact emergency medical services or visit the nearest hospital immediately.
5. Sharing of Information: We may share your information only where necessary and appropriate, including with:
Doctors, therapists, dieticians, physiotherapists, yoga therapists, or other professionals involved in your care.
Administrative staff for appointment scheduling, billing, follow-up, and clinic coordination.
Technology service providers who help us operate our website, forms, communication systems, analytics, or appointment systems.
Legal, regulatory, or government authorities, where required by law.
Emergency contacts or healthcare providers, where necessary for your safety or care.
We take reasonable steps to ensure that any person or service provider handling your information does so responsibly and only for the intended purpose.
6. WhatsApp, Phone, Email, and Other Communication: If you contact us through WhatsApp, phone, SMS, email, or social media, we may use the same or similar channels to respond to you, confirm appointments, share relevant information, or follow up regarding your query or care.
Please avoid sharing highly sensitive health information over unsecured channels unless necessary. For detailed medical concerns, we recommend a direct consultation.
7. Cookies and Website Analytics: Our website may use cookies, tracking pixels, analytics tools, or similar technologies to understand how visitors use the website and to improve website performance.
These tools may help us understand: Which pages are visitedHow users navigate the website. Whether forms or buttons are functioning properly. General website traffic and engagement patterns. You can control or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
8. Data Retention: We retain personal and health-related information only for as long as necessary for the purposes for which it was collected, including clinical care, follow-up, administrative needs, legal obligations, regulatory requirements, dispute resolution, and record-keeping. When information is no longer required, we take reasonable steps to securely delete, anonymize, or restrict access to it.
9. Data Security: We take reasonable administrative, technical, and physical safeguards to protect your personal and health information from unauthorized access, misuse, loss, disclosure, alteration, or destruction. However, no method of electronic transmission or digital storage is completely secure. While we make reasonable efforts to protect your information, we cannot guarantee absolute security.
10. Children’s Privacy: Our website and services are primarily intended for adults. If we collect information relating to a child or minor, we may require consent from a parent or lawful guardian, depending on the nature of the service and applicable law.
Parents or guardians may contact us at info@vinayakm.in for any concerns regarding a minor’s information.
11. Your Rights: Subject to applicable law, you may have the right to:
Know what personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of information, where legally permissible.
Withdraw consent for certain uses of your information.
Raise a grievance regarding the handling of your personal data.
Request that we stop using your information for non-essential communication.
To exercise these rights, please contact us at:Email: info@vinayakm.in
Phone: +91 95602 02564
We may need to verify your identity before processing such requests.
12. Third-Party Links: Our website may contain links to third-party websites, platforms, social media pages, or external services. We are not responsible for the privacy practices, content, or security of such third-party websites.
We encourage you to read the privacy policies of any third-party websites you visit.
13. Marketing and Promotional Communication: With your consent, or where permitted by law, we may send you information about our services, health programs, events, offers, educational content, or clinic updates.
You may opt out of promotional communication at any time by contacting us or using the unsubscribe or opt-out method provided in the message, where available.
Even if you opt out of promotional messages, we may still contact you for appointment-related, service-related, legal, or administrative purposes.
14. Confidentiality of Clinical Information: Information shared during consultations or assessments is treated as confidential. Access to such information is limited to professionals and authorized team members who require it for care, coordination, administration, or legal compliance.
We do not publicly disclose patient or client information without consent, unless required by law or necessary to protect safety.
15. Updates to This Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our services, website, legal requirements, or data handling practices.
The updated version will be posted on this page with the revised “Last updated” date. Continued use of our website or services after such updates means you accept the revised Privacy Policy.
16. Contact Us: For any questions, concerns, corrections, consent withdrawal requests, or privacy-related grievances, please contact:VinayakM- Third floor, :B-23, N Block Market, Greater Kailash 1, New Delhi – 110048
Phone: +91 95602 02564
Email: info@vinayakm.in
Website: www.vinayakm.in